Shipping policy

Shipping Policy

Last updated: September 23, 2026

Thank you for shopping with Main Stock Plug. The following information explains our shipping estimates, tracking process, and how delays are handled.

Estimated Delivery Times

Our estimated delivery times are:

  • United States: 3–5 business days

  • International orders: 5–7 business days

Delivery estimates begin when your order has been processed and shipped. Business days do not include weekends or holidays.

These timeframes are estimates and are not guaranteed delivery dates.

Shipping Delays

Once a package has been transferred to the shipping carrier, delivery may be affected by circumstances outside our control. These may include:

  • Carrier disruptions

  • Severe weather

  • Customs inspections

  • International border delays

  • Holidays or unusually high shipping volume

  • Incorrect or incomplete delivery information

Main Stock Plug cannot guarantee carrier delivery times or prevent delays caused by carriers, customs authorities, weather, or other circumstances outside our control. However, our support team will make every reasonable effort to help you locate a delayed package.

A shipping delay does not automatically qualify an order for cancellation or a refund while the package remains in transit.

Tracking Information

When tracking is available, you will receive an email containing your tracking number after your order ships. Tracking information may take up to 48 hours to update after the carrier receives the package.

If you have not received tracking information or your tracking has not updated for an extended period, contact us at admin@mainstockplug.co.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact us immediately if you notice an error. We cannot guarantee that an address can be changed after an order enters processing or ships.

Main Stock Plug is not responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect or incomplete address supplied by the customer.

International Orders

International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer’s responsibility and are not included in the order price.

Customs processing may extend the estimated delivery time.

Lost, Stolen, or Damaged Packages

If tracking indicates that your package was delivered but you cannot locate it, please:

  1. Check the delivery area and surrounding property.

  2. Ask members of your household or neighbors.

  3. Contact the shipping carrier.

  4. Contact us at admin@mainstockplug.co for additional assistance.

If your order arrives damaged, defective, or incomplete, email us promptly with your order number and clear photographs of the package and affected products.

Contact Us

For shipping assistance, contact:

Main Plug Support
Email: admin@mainstockplug.co